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Christina Lopez
Christina Lopez

IT Leaders Grapple With The New Normal


The concerns that Carpten and Sharpless voiced are hardly unique: Throughout our discussions with leaders across the country, the prospect of managing a wave of medically complex care that was deferred due to COVID-19 is a key consideration permeating the mentality of executives.




IT leaders grapple with the new normal


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Phase 3: Navigating the post-COVID-19 reality. This phase begins with leaders seeking to maintain business integrity while preparing for a future with a persistent virus, a higher-acuity population, shifting patient preferences on how to consume care and an uncertain economic environment. Providers and payers now have an urgent need to get back to their focus on care management, minimally invasive surgery, improvements in health IT infrastructure and other critical imperatives. This phase begins roughly at present time and looks toward the future.


Prioritize high-value care in the face of the pandemic. As health system leaders began rebuilding their most important clinical programs, many grappled with fundamental questions of the order, magnitude and form by which service lines should be reinstated. To make this endeavor more complicated, with an uncertain forecast for future virus waves, health systems also needed to ensure inpatient capacity for COVID-19 patients and position for long-term financial success.


This pattern, which reverses a previous decline in Medicaid over the prior years due to a strengthening of the economy, has major implications for health systems and health plan executives. As leaders prepare for a patient mix with higher rates of poverty, chronic illness and disability, they must assimilate the best practices from those organization with the most extensive experience managing Medicaid patients. This includes re-evaluating whether the existing digital front door is sufficient for a changing patient mix, focusing on high-risk pregnancy reduction, ensuring the adequate provision of social services and preparing for a new payment cyde.


The past six months have amounted to a leadership test on a mammoth scale. In March, when the pandemic turned the world upside down, the first task was to enable operations to continue as routinely as possible while ensuring the health and safety of employees. Work-from-home mandates and quick deployment of remote collaboration technologies enabled most IT leaders to perform that small miracle with few speedbumps.


Leaders whose organizations use Axiom Rolling Forecasting have adjusted current budgets easily, but only about half of organizations use a rolling financial forecasting model, according to a 2020 Syntellis report. Rolling forecasting enables leaders to respond with agility to changes in the market, improve resource allocation, and adjust strategies in close to real time.


The cost of this increased stress is very real and measurable. In some businesses, workplace productivity has dipped, with 32 percent of employees recently reporting they lost up to two hours per day in productivity, while prescriptions for antidepressants and anti-anxiety medications are rising as employees grapple with our evolving new normal.


As leaders grapple with plans for employees to return to offices, they will need to take a hard look at both the psychological and physical needs of their employees and consider how to address them going forward. Planning the return to shared physical workspaces offers an opportunity to transform lessons learned during the pandemic into a sustainable model of work.


As we continue adjusting to the new normal of our post-pandemic world, many organizations are exploring new leadership models. The shift away from the typical office experience has prompted a reexamination of traditional hierarchical systems and how we can reorganize in ways that produce more equitable outcomes. As leaders grapple with questions of how organizational values may have shifted, we ask how new forms of leadership can better reflect those values.


Here is a full list of the tools I referenced in this post. Many districts have contracts or partnerships with some education companies, and so you may be limited to use what your school has available, but many of these are free for educators. Please check with your school leadership or technology team to understand which tools your school or district approve to use virtually.


Will masks, plastic desk dividers, socially-distanced lunchrooms and mandatory quarantines be part of the 2021-22 school year? Or will the class of 2022 have a relatively normal senior year, with full sporting events, school dances and the other rites of passage that COVID-19 robbed of students this year?


As world leaders grapple to provide the best advice and impose efficient measures to contain and control the impact of the coronavirus, hundreds of thousands of workers around the globe have been displaced. With companies, cities and entire countries on lockdown, many find themselves unable to continue working.


As CXO's and business leaders grapple with uncertainties of various forms in the new normal, it's natural to see many of them to burn out. My interactions with senior leaders often prompts me to think, how do they maintain their positivity and energy to keep going on?


Have heard this so often, specially in the last 3 years, that it's tough, irritating and painstakingly stupid yet am not able to change this culture within my function or organization. Who then will? Its funny many think its the CHRO's job !! Not really, its every leaders job. Its the ability to be honest with each other at senior leadership and say this is not a sustainable model. Let's make tangible changes.


Democratic senators have called for the Trump administration to investigate anti-LGBT and anti-Muslim statements made by recent appointees to the U.S. Agency for International Development, urging the organization to do more as its leaders grapple with internal strife over their approach to issues of racism and inclusion.


The COVID-19 pandemic has introduced uncertainty into major aspects of national and global society, including for schools. For example, there is uncertainty about how school closures last spring impacted student achievement, as well as how the rapid conversion of most instruction to an online platform this academic year will continue to affect achievement. Without data on how the virus impacts student learning, making informed decisions about whether and when to return to in-person instruction remains difficult. Even now, education leaders must grapple with seemingly impossible choices that balance health risks associated with in-person learning against the educational needs of children, which may be better served when kids are in their physical schools.


All innovation begins with disorientation. People must let the old status quo fail before we can embrace innovation. We should acknowledge that the status quo failed us some time ago. We have been falsely clinging to the old normal because there was too much pain in letting go.


Part of this work is theological in nature. People grapple with the deep questions of our faith. Where is God when people are suffering? Why are we here? Is God punishing the world? Listen. Sharpen your theological edge and shape the conversations happening around you.


Our new normal is already with us and it is also just beyond our reach. This is an exciting time to be the church if we are willing to stay in the disorientation for the time it takes to discover our next chapter.


But as School leaders grapple with federal, state, and local guidelines covering how best to protect students, faculty, and staff in high-risk settings or where close contact with others is unavoidable, clinical work for HMS and HDSM students has been temporarily halted or radically scaled back.


UWBA CEO, Kevin Zwick, and Lisa G. Carreno, CEO of United Way of the Wine Country, host a group of panelists to discuss how we can best provide assistance to wildfire victims and what we should consider as we grapple with a "new normal" for wildfire seasons.


At one automotive-parts supplier, leaders could rapidly adjust production capacity after supply-chain, manufacturing, marketing, and analytics staff collaborated on a forecasting tool that anticipates sales by market and vehicle type across several dimensions, including the macroeconomic impact of COVID-19, consumer acceptance of new automotive technology and trends, and regulatory policies. Before COVID-19, these business units worked independently and had little interaction with each other. In fact, supply-chain experts mapping out data requirements quickly identified the importance of procuring automotive sales and production data from a leading automotive-data vendor, only to learn that marketing had already acquired and regularly used this data. Had these teams not collaborated during the crisis, such disconnects would likely have slowed their response, potentially causing supply-chain bottlenecks.


The crisis also forced leaders to grapple with new data challenges arising from the sweeping shifts in economics and consumer behaviors playing out in the data that feed analytical models. One was sizable model drift as pandemic-related data issues tested the robustness of even well-honed and calibrated models. For example, as the crisis unfurled, one large industrial firm found that its model for forecasting global demand churned out error statements because the output no longer fit within the boundaries of the existing model. To get its forecasting engine back to work, the organization had to reset model boundaries, apply new modeling techniques, and incorporate new data sources.


There is persistent surprise at the low levels of COVID-19 infection on the continent. There are also inaccurate predictions about its potentially deadly consequences. This suggests that Western models continue to operate as African and global leaders grapple with COVID-19.


Business leaders are now keen to learn what works and what does not in terms of hybrid work arrangements, said Mr Henderson, whose firm works with some 10,000 businesses in Singapore including high-profile tech organisations like Grab and GovTech. 041b061a72


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